Satisfaction and Quality Guarantee

The Strolyy 100% Satisfaction Guarantee

Love it, or send it back within 60 days for a full refund! You just pay the return shipping.

If any product you purchase from this store doesn’t work out for you and your baby,  you may return it new or slightly used for a full refund within 60 days of purchase:

Step 1.  Check out our FAQ page to see if any of the tips there help you out

Step 2. If your product still doesn’t work out for you, email us at with your order number, or a picture of your product and your mailing information.

Step 3.  Mail the product back with the shipping label we provide.  You will be refunded back on your original payment method.


Strolyy Quality Guarantee

Our products are guaranteed to last.  We offer free replacement on any of our Strolyy branded products that don’t hold up for at least 6 months.  To take advantage of our quality guarantee please register your product within 30 days of purchase at

Step 1.  Email us a photo of the problem product at

Step 2. Provide us your address

Step 3. We will send out a replacement

* Products or colors that are discontinued will be replaced with a similar item.

Ships same day and arrives in 5-7 business days
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